Other Details
Westfire Terms and Conditions of Sale
LIMITED WARRANTY
All products sold by Westfire Manufacturing are warranted to be free from defects in material and workmanship. All products will be exchanged or a credit issued if found to be defective by Westfire Manufacturing. No merchandise will be returned without prior approval of officials at Westfire Manufacturing. Improper use of products eliminates Westfire Manufacturing of any and all warranties or responsibilities for safety or performance either expressed or implied.
WESTFIRE RESERVES THE RIGHT TO CHANGE PRICES AT ANY TIME
SHIPPING
Stair Part orders are shipped to the customer from the manufacturer's warehouse or the manufacturer of a specific style. Please note that Westfire is not responsible for delayed, lost or damaged freight.
CLAIMS
Claims for shortages, breakage or damage must be made directly with the transportation company. Claims for shortages must be made within one (1) day after shipment received. Customer must count boxes, approve and sign receiver from transportation company. Customer is responsible to verify shipment quantity.
RETURNS & CANCELLATIONS
Special orders or nonstandard products are not subject to return or cancellation if special raw material purchase and/or production has been initiated. All returns of non-defective goods must be in new resale able condition, shipped prepaid, and are subject to a 25% handling and restocking charge. Any parts having been altered or otherwise modified may not be returned. Returns are limited to stock purchased within the last 30 calendar day (No exceptions).
Product Videos
Product Reviews
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Excellent newel post Excellent!!! As fine a quality product as I have ever seen and I've been doing stairs for over 50 years.
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I've now received six red oak newels in this product family. Great, solid construction. I've had two of the six, however, that I've received with edge dings that are apparently a function of warehouse handling (dings in interior box, not exterior shipping box) that transferred to dings in the product edges. I returned one for replacement. I made them aware of process quality issue and they have vowed to fix process.
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I ordered both this and the 4500LT. The long turnings are a nice statement for the starting newel. Workmanship is good, shipping excellent protection.
