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Westfire Terms and Conditions of Sale LIMITED WARRANTY All products sold by Westfire Manufacturing are warranted to be free from defects in material and workmanship. All products will be exchanged or a credit issued if found to be defective by Westfire Manufacturing. No merchandise will be returned without prior approval of officials at Westfire Manufacturing. Improper use of products eliminates Westfire Manufacturing of any and all warranties or responsibilities for safety or performance either expressed or implied. CREDIT AND PAYMENT TERMS Westfire Manufacturing will establish an open account credit arrangement with established firms upon receipt of satisfactory trade and credit information. Open account payment terms, if any, will be determined by Westfire Manufacturing. All orders are subject to approval and acceptance by Westfire Manufacturing. Unpaid delinquent invoices are subject to a 2% per month (24% per annum) service charge. Buyer will be responsible for all costs, including attorney fees, incurred by Westfire Manufacturing for the collection of unpaid delinquent invoices. All good sold and shipped remain the property of Westfire Manufacturing until paid in full. WESTFIRE RESERVES THE RIGHT TO CHANGE PRICES AT ANY TIME FREIGHT TERMS F.O.B. Tualatin, Oregon. If credit has been established, freight charges will be prepaid by Westfire Manufacturing and added to the invoice total. Customer is Responsible to Pay all Freight Charges if Order is Canceled while in Transit. SHIPPING Stair Part orders are shipped to the customer from the manufacturer's warehouse or the manufacturer of a specific style. Please note that Westfire is not responsible for delayed, lost or damaged freight. CLAIMS Claims for shortages, breakage or damage must be made directly with the transportation company. Claims for shortages must be made within one (1) day after shipment received. Customer must count boxes, approve and sign receiver from transportation company. Customer is responsible to verify shipment quantity. RETURNS & CANCELLATIONS Special orders or nonstandard products are not subject to return or cancellation if special raw material purchase and/or production has been initiated. All returns of non-defective goods must be in new resale able condition, shipped prepaid, and are subject to a 25% handling and restocking charge. Any parts having been altered or otherwise modified may not be returned. Returns are limited to stock purchased within the last 30 calendar day (No exceptions).